Sandy's Reading List - Leading Others | Soderquist Leadership
Soderquist Leadership

Sandy's Reading List - Leading Others

Posted on May 07, 2013 by The Soderquist Center

InfluencerKerry PattersonJoseph GrennyDavid MaxfieldRon McMillanAl Switzler

Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us stop trying to make change happen because we believe it is too difficult, if not impossible. We develop complicated coping strategies when we should be learning the tools and techniques of the world's most influential people.

ISBN-10: 007148499X

 

Crucial Confrontations—Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

Discover skills to resolve touchy, controversial, and complex issues at work and at home--now available in this follow-up to the internationally popular Crucial Conversations.

Behind the problems that routinely plague organizations and families, you'll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly--and nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and new problems spring up. New research demonstrates that these disappointments aren't just irritating, they're costly--sapping organizational performance by twenty to fifty percent and accounting for up to ninety percent of divorces.

Crucial Confrontations teaches skills drawn from 10,000 hours of real-life observations to increase confidence in facing issues like:

  1. An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what?
  2. Your boss just committed you to a deadline you know you can't meet--and not-so-subtly hinted he doesn't want to hear complaints about it.
  3. Your son walks through the door sporting colorful new body art that raises your blood pressure by forty points. Speak now, pay later.
  4. An accountant wonders how to step up to a client who is violating the law. Can you spell unemployment?
  5. Family members fret over how to tell granddad that he should no longer drive his car. This is going to get ugly.
  6. A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything.

Everyone knows how to run for cover, or if adequately provoked, step up to these confrontations in a way that causes a real ruckus. That we have down pat. Crucial Confrontations teaches you how to deal with violated expectations in a way that solves the problem at hand, and doesn't harm the relationship--and in fact, even strengthens it.

ISBN-10: 0071446524

 

If You Want It Done Right, You Don’t Have to Do It Yourself—Donna M. Genett

In this delightful, quick-to-read, business-management allegory, Donna M. Genett, Ph.D., uses an entertaining narrative about identical cousins, James and Jones, to introduce her successful six-step program for effective delegation. Whether you are the one delegating or you wish to help your boss become a better delegator, these six simple steps are guaranteed to lighten your workload and give you more time to focus on what’s really important—on and off the job.

ISBN-10: 1884956327

 

Dignity: The Essential Role It Plays in Resolving Conflict—Donna Hicks

The desire for dignity is universal and powerful. It is a motivating force behind all human interaction—in families, in communities, in the business world, and in relationships at the international level. When dignity is violated, the response is likely to involve aggression, even violence, hatred, and vengeance. On the other hand, when people treat one another with dignity, they become more connected and are able to create more meaningful relationships. Surprisingly, most people have little understanding of dignity, observes Donna Hicks in this important book. She examines the reasons for this gap and offers a new set of strategies for becoming aware of dignity's vital role in our lives and learning to put dignity into practice in everyday life.

Drawing on her extensive experience in international conflict resolution and on insights from evolutionary biology, psychology, and neuroscience, the author explains what the elements of dignity are, how to recognize dignity violations, how to respond when we are not treated with dignity, how dignity can restore a broken relationship, why leaders must understand the concept of dignity, and more. Hicks shows that by choosing dignity as a way of life, we open the way to greater peace within ourselves and to a safer and more humane world for all.

ISBN-10: 0300163924

Posted in Leading Others, | Sandy's List |


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